NetiquetteThis workshop focuses on professionalism, including basic courtesy, privacy, and standards for internal and external business e-communication and on user guidelines for message clarity and syntax, content, formatting, abbreviations, disclosure and legal issues, for IMs, email, chats, blogs. The workshop will cover the following topics: Being aware of legal issues in the use of electronic communication Following standard e-communication etiquette and expectations, particularly when using email and IM Avoiding lack of clarity in abbreviations and symbols as well as inappropriate language and topics in e-communication Leaving and responding effectively and appropriately to voice and written electronic messages Understanding the importance of all e-communication in building and maintaining corporate reputation and customer relationships Additional Written Communication courses: The Business of Writing Technical Communications Writing the Winning Proposal Developing and Implementing a Corporate Style Guide Effective Copy Editing Course CategoriesPresentation Training ServicesOn-Boarding/New Hire |