University Connections offers corporate training and consulting service in Presentation training, business writing, cross-cultural communications, leadership and interpersonal skills enhancement.
Offering the highest quality training, consulting, and
coaching to make a measurable difference for our clients

E-Communication Etiquette

The Business of Writing, Technical Communications, Writing the Winning Proposal, Developing and Implementing a Corporate Style Guide, Effective Copy Editing, Netiquette, corporate presentation training, business writing training, corporate written communication training, corporate team building workshops, leadership building, meeting management training, leadership and interpersonal skills enhancement, cross- cultural communication expertise, sales and marketing training, internal and external relationship development, article and document editing, Corporate business plans, communication strategies and skills, sales and marketing consultations, strong leadership skill development

This workshop focuses on professionalism, including basic courtesy, privacy, and standards for internal and external business e-communication and on user guidelines for message clarity and syntax, content, formatting, abbreviations, disclosure and legal issues, for IMs, email, chats, blogs.

The workshop will cover the following topics:

•  Being aware of legal issues in the use of electronic communication

•  Following standard e-communication etiquette and expectations, particularly when using email
   and IM

•  Avoiding lack of clarity in abbreviations and symbols as well as inappropriate language and
   topics in e-communication

•  Leaving and responding effectively and appropriately to voice and written electronic messages

•  Understanding the importance of all e-communication in building and maintaining corporate
   reputation and customer relationships

Additional Communication courses:
The Business of Writing
Technical Communications